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Independently recognised by our customers for delivering quality in construction and customer care
We are delighted to have achieved 5-star builder status in the national Home Builders Federation (HBF) awards for the eighth year running.
This coveted award reflects our commitment to delivering exceptional quality as standard to our customers, throughout our construction process, in the homes we create, and in our aftercare and customer service.
To be voted a 5-star builder is all the more of an honour because it is independently decided by our customers – more than 9 out of 10 of whom would recommend us to a friend.
More than 90% of our customers would recommend us to a friend.
Our focus on creating vibrant new communities and high-quality homes means that you get to choose a home that perfectly suits you, in a location that you can be proud of. Find out what makes us a 5-star housebuilder:
All of our homes come with optional extras to ensure yours is perfect for you.
Our expert tradespeople have been designing beautiful homes for more than 75 years.
Whether you’re building a new family, looking to bring the family together, or downsizing, our vast range of homes means that we’ll have something to suit your needs.
What’s more, you can even choose from a range of stunning kitchen units and tiling options to make it as unique as you are.
For more than 75 years our specialists have been building homes for our customers, and we utilise that experience to design and construct houses that you can call a home.
The Home Builders Federation (HBF) awards 5 stars for customer satisfaction to companies in England and Wales who receive a rating of at least 90% in its National New Homes Customer Satisfaction Survey.
This annual survey allows our homeowners the opportunity to rate us on build quality, design, sales and customer care. A coveted 5-star rating means that over 90% of our customers, who completed the survey, would recommend us to a friend.
We pride ourselves on our excellent customer care and our customers are at the heart of everything we do. Our reputation is built on trust and we help thousands of people to buy their dream home every year.
We operate a policy of continuous development across our business, which is designed to keep us at the forefront of the construction industry – both in terms of service delivery and product range.
Our customers can expect the very best from us at all stages of their buying journey, while our new Artisan collection of house styles brings together knowledge and craftsmanship gathered over more than 75 years in the home building sector.
We are committed to delivering high-quality homes, outstanding service and exceptional aftercare.
To help you live Better with Bellway, we have introduced a green welcome pack for all new Bellway homebuyers. With carefully chosen gifts, such as a bird box, bee bomb, and other essentials, we hope to help you enhance your local environment and make a real difference to the biodiversity within your new community.
We can’t sing Bellway’s praises enough. The staff have been fantastic and we never once felt pressured. The whole development has a lovely sense of community and we’re over the moon we get to call this place home.Sarah Newton, Grove Meadows, Northern Home Counties division
To make your life easier, we’re aiming to respond to all customers as quickly as possible, responding to emails within 48 hours and any missed phone calls the same day.
All you need when it comes to finding your new home
