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We are offering drop-in appointments across most of our developments; however, should you wish to have dedicated time with our sales advisor, we encourage you to book ahead. Come and visit us. 

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Find my home
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Your Journey

Building homes to be proud of with customers at the heart of everything we do.

Our promises to you

Our promises to you

Advice that’s personal Building 5-star quality homes Care whenever you need it
  • We take time to get to know you and listen to fully understand your needs
  • We train our people to offer expert advice you can trust
  • We help you find the home that’s right for you
  • We share our local knowledge to help you get the most from the community
  • We make your moving experience a great one
  • We take time and care when designing, planning and building your home
  • We build and maintain quality communities not just houses
  • We use the right materials and experienced teams to build 5-star homes
  • We keep you informed about the progress of your home
  • We make sure that completion does not take place until your new home is complete
  • We have dedicated teams to care for you every step of the way
  • We have systems in place to quickly respond to issues
  • We aim to resolve issues first time and we keep you updated with progress
  • We respect your time, agreeing a schedule that works for you
  • We care for our people so they will care for you
Sofa
Kids
House exterior Over 75 years of quality. Since 1946

A beautiful journey
awaits

Bellway has a reputation you can trust, providing only the highest level of care from your initial enquiry through to moving day and beyond. Our aim is to create exceptional new homes that people are proud to live in, with our customers at the heart of everything we do.

We will:

  • Provide expert, personalised advice
  • Keep you informed and guide you throughout the journey
  • Make your home buying experience a great one

Discover our

Digital sales and marketing suites

Experience the future of homebuying and enjoy a personalised buying journey with our brand-new, interactive digital sales and marketing suites.

Currently being rolled out across all new developments, our digital touchscreens contain key information about each individual plot, including detailed floorplans, engaging 3D rotating site plans, and even a street-level tour of your development.

Experience the future of homebuying.

The Bellway journey

The building stage — know exactly what’s happening and when

We are committed to keeping you informed throughout every stage of your journey with us, from the moment of reservation, right up until you get your keys.

A person using the Your Bellway app on their laptop A person in a hi-vis jacket and hard hat greeting two people in normal clothes A smiling person Interior of a Bellway home shown from the hallway. The interior is light, bright and decorated in predominantly white and light grey

Everything you need all in one place

We're delighted to announce the rollout of the Your Bellway portal, available on selected developments. Allowing you to track the progress of your build, access all of your important documents, and select any upgrades or Additions, Your Bellway will help to ensure that your new home is as individual as you are.

Discover Your Bellway

Meet the builder

Shortly after reserving, you will be offered the opportunity to meet the Site Manager (or Assistant Site Manager) responsible for building your new home. This is a great chance to gain some insight into the build process and have your questions answered by one of our experts.

Pre-plaster visit

Once your new home approaches the pre-plaster stage, you’ll be given another opportunity to meet the site team, this time inside of your new home. The Site Manager will provide you with a ‘Bellway Homecare’ booklet and make sure you’re fully informed of the next steps – you’re in safe hands.

Home demonstration

In advance of your completion date, we’ll invite you to attend a Home Demonstration with your Site Manager, who will acquaint you with all aspects of your new home and give you the opportunity to ask any additional questions. Your beautiful new Bellway home is just around the corner…

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Your journey explained

Meet the builder

Jon shares his experience of meeting the builder at our Willow Rise development.

A person smiling

Pre-plaster visit

Find out what to expect during a pre-plaster visit from Warren, a homeowner at Sherwood Gate.

Two people in a kitchen

Home demonstration

Bellway homeowners Callum and Mark explain what happened during their home demonstration.

Do you know
what goes into a Bellway home?

shrubbery
trees

304 trees and 4,180 shrubs planted per development

doing our bit to give back to the environment.

trees

816 roof tiles per house

on an average development, there are enough roof tiles to take you across the Strait of Dover to France – with a few miles to spare.

820m electrical wiring length per house

if you laid 16 Olympic swimming pools lengthways, one after the other, you still wouldn’t reach this.

8,736 bricks per house

on an average development, there are enough bricks to take you from London to Manchester

211m pipework length per house

that’s as long as two Premier League football pitches combined.

house

Up to 14 types of plant per site

from forklifts, excavators and bulldozers, to cranes, dumper trucks and telehandlers, a variety of heavy machinery and equipment are used on a development.

digger

31 contributing tradespeople per house

excluding site management, this is how many individuals help to build your home.

men

Up to 30 trades on a site

groundworkers and bricklayers, scaffolders and electricians; these are just a few of the many different trades making a Bellway development possible.

man
van

304 trees and 4,180 shrubs planted per development

from forklifts, excavators and bulldozers, to cranes, dumper trucks and telehandlers, a variety of heavy machinery and equipment are used on a development.

816 roof tiles per house

on an average development, there are enough roof tiles to take you across the Strait of Dover to France – with a few miles to spare.

820m electrical wiring length per house

if you laid 16 Olympic swimming pools lengthways, one after the other, you still wouldn’t reach this.

8,736 bricks per house

on an average development, that’s enough bricks to take you from London to Manchester.

211m pipework length per house

that’s as long as two Premier League football pitches combined.

Up to 14 types of plant per site

from forklifts, excavators and bulldozers, to cranes, dumper trucks and telehandlers, a variety of heavy machinery and equipment are used on a development.

31 contributing tradespeople per house

excluding site management, this is how many individuals help to build your home.

Up to 30 trades on a site

groundworkers and bricklayers, scaffolders and electricians; these are just a few of the many different trades making a Bellway development possible.

*average number, based on Bellway data

The House to Home experience

House to Home is a unique opportunity to discover exactly what goes into building your new home, with site managers on hand to give their expert advice as you tour the property.

Take a look behind the scenes and find out more about the craftsmanship Bellway puts into each and every home, from the materials used and placement of fixtures, to our contemporary construction methods and sustainable practices.

Take the tour

The Bellway journey

Making your moving process a breeze

On the day of legal completion, our friendly sales advisors will be on site to welcome you into your new home and ensure your moving day goes smoothly. Along with your keys, you’ll be presented with a green welcome gift box to help you settle into your Bellway home.

Your journey with us doesn’t end here – we will continue to make courtesy calls and visits after you move in to ensure you’re delighted with your new home and the service from our team.

A happy couple on a sofa

24 hour emergency support


For your peace of mind, we provide 24-hour customer care, seven days a week.

We are just over the moon with the house. This property has given us the space to be one big happy family. It really has given us a new lease of life. Duncan Hamilton, Bellway homeowner at Hathaway Gardens
I have never experienced anything like the customer service we got from Bellway. I cannot speak highly enough of the care we received from the sales advisors and the construction staff here. Kath Devane, Bellway homeowner at Longwood Grange
Bellway completely exceeded our expectations, the staff are incredibly helpful and the aftercare service is exceptional. This has been one of the best decisions we’ve ever made. Jen and Ellie Holmes, Bellway homeowners at Barley Fields
My new home is wonderful. Customer service really does go above and beyond at Bellway and I would absolutely recommend them. I’ve had such a great experience and I couldn’t be happier. Kathy Ayto, Bellway homeowner at Brampton Gate
When walking around the development, I remember thinking ‘wow – this is incredible!’. The whole buying process went very smoothly, and the customer service is exceptional. Bryan and Samantha O’Leary, Bellway homeowners at Conyers Green
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The Bellway journey

Caring for our customers throughout your journey

At Bellway, our customers are at the heart of everything we do. We pride ourselves on providing personalised care throughout every stage of the homebuying process. Whether you’re thinking of purchasing a Bellway home, you’re currently on your homebuying journey, or you’ve already moved in – we’re just a click or a call away.

Customer support

More than a home builder

All you need when it comes to finding your new home

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